How to uninstall Datacard Series Drivers

If you've landed on this article, you've experienced the frustration of dealing with issues on your card printer. Whether it's malfunctioning software, driver conflicts, or simply the need for a fresh start with a new card printer, we understand that these situations can be exasperating.

But fret not because we're here to lend a helping hand.

Before you embark on the installation journey of your new Datacard Card Printer or Entrust card printer, there's a critical step you mustn't overlook. It involves uninstalling existing software programs and removing card printers from your control panel. Neglecting this step can lead to compatibility problems and hinder your printer's performance.

In this blog, we'll walk you through the process step by step, demonstrating how to seamlessly uninstall your previous card printers and eliminate them from your computer. Following these instructions will pave the way for a smooth and trouble-free installation of your new card printer on your device. So, let's get started on the path to hassle-free card printing!

Why do you need to uninstall a printer driver for the Datacard series?

Uninstalling a printer driver, including those for Datacard series printers, can be necessary for several reasons:

Driver Conflicts

Sometimes, conflicts can occur between printer drivers, especially if you have multiple printers installed on your computer. Uninstalling a driver for one printer can resolve conflicts and ensure that the remaining drivers work properly.

Driver Updates or Upgrades

When you need to update or upgrade your printer driver to a newer version, you should typically uninstall the old driver first. This ensures that the new driver installation doesn't encounter any issues or conflicts with the existing one.

Corrupted Driver

If the printer driver becomes corrupted or malfunctioning, it may not function correctly, leading to printing problems. Uninstalling the driver and then reinstalling it can help resolve these issues.

Unwanted Printers

Over time, you may accumulate several printer drivers for devices you no longer use. Removing unnecessary drivers can help declutter your system and make it easier to manage your printers.

Software Cleanup

Sometimes, uninstalling printer drivers is part of a larger software cleanup process. This can be necessary when you want to remove all traces of printer-related software from your system, including drivers, to start fresh or troubleshoot issues.

Security and Privacy

In some cases, it may be necessary to remove printer drivers for security or privacy reasons. For example, if you're disposing of a computer, you should uninstall printer drivers to ensure that no residual data or settings are left behind.

How to remove your old printers from your computer

To uninstall a printer driver for a Datacard series printer or any other printer, you can typically follow these steps:

1. Access the Control Panel: On Windows, go to the Control Panel, then select "Devices and Printers." On macOS, go to "System Preferences" and choose "Printers & Scanners."
2. Find the Printer: Locate the Datacard printer you want to uninstall in the list of installed printers.
3. Uninstall the Driver: Right-click (Windows) or Control-click (macOS) on the printer, and look for an option that says "Uninstall," "Remove," or "Delete." Follow the prompts to uninstall the driver.
4. Remove Software: In some cases, printer drivers may come with additional software or utilities. Be sure to uninstall these as well if you no longer need them. I will talk more in depth below on how to uninstall these on your computer.
5. Restart: It's a good practice to restart your computer after uninstalling a printer driver to ensure that any remaining traces are cleared from memory.

By following these steps, you can effectively uninstall a printer driver for a Datacard series printer or any other printer, helping to maintain a well-functioning printing environment on your computer.

How to uninstall the driver

Use one of the following methods to remove the Card Printer Driver from your system.

• Use the Driver Installation CD or Downloaded File
• Use the Start Menu Uninstall Program

Note: You can uninstall the Card Printer Driver using either the Driver Installation CD or downloaded file, or by using the uninstall utility from the Windows Start menu.

• If you have multiple user accounts configured on a shared printer client, only one account should be logged on when removing the driver. The Card Printer Driver uninstall process removes the printer from all configured accounts on the PC.
• You must restart your computer after uninstalling the Card Printer Driver.

Resolve the Error

You must remove the XPS Card Printer Driver printers using the Windows Devices and Printers window before starting the uninstall process. We explained how to get there above on point 1. 

If you start the uninstall program before removing the devices, the following message displays:

• Click OK to close the message.
• When you click OK, the following message displays. Click OK again and remove the devices before proceeding with the uninstall.

• If you are using the Driver Installation CD, the following screen displays. Continue with the uninstall process.

Remove the Devices

• Log on to the PC as a user with administrator access.
• Remove the devices.

• Right-click the printer icon and select See what’s printing to make sure that there are no documents waiting to print.
• From the Windows Devices and Printers window, right-click the icon for the XPS Card Printer and select Remove device from the menu.

• Click Yes when the Remove Device message displays. This removes the XPS Card Printer icon from the list of printers.

• Repeat this step for each XPS Card Printer installed on the computer.
• Use one of the following methods to remove the Card Printer Driver from your system.
• Use the Driver Installation CD or Downloaded File
• Use the Start Menu Uninstall Program

Use the Driver Installation CD or Downloaded File

1. Make sure that all devices have been removed from the Devices and Printers window. Refer to “Remove Devices” on page 58 of your user guide. 
2. Do one of the following:

• Insert the Driver Installation CD in the PC’s drive.

OR

• Double-click the XPSCardPrinter_x.x.x.exe downloaded file.

The Card Printer Driver install Welcome page displays. (If the AutoPlay window displays, click Run autorun.exe.)

• Click the wastebasket icon to start the uninstall process.
• Remove the Printer Driver from the PC window displays. Click Remove the Driver.

• The XPS Card Printer Uninstall dialog box displays. If the printer is connected via a USB cable, make sure that the cable is connected to the PC. If the printer connects to a network via Ethernet, you can continue with the uninstall. Click OK to continue.

An activity indicator displays as the Card Printer Driver is being removed.

The Driver removed screen displays.

• Click Restart Now.

If the printer was connected via USB, a message displays reminding you to unplug the USB cable.

• Click OK after you disconnect the USB cable.
• Click Restart Now again to complete the driver removal.

Use the Start Menu Uninstall Program

Use the following procedure to remove the Card Printer Driver if you do not have access to, or cannot use, the Driver Installation CD.

1. Make sure that all devices have been removed from the Devices and Printers window. Refer to “Remove Devices” on page 58.
2. Remove the driver from your system. From the Windows Start menu, select All Programs > Datacard Printers and click XPS Card Printer Uninstall.  

Note: Windows 8.1 users: Display the Apps screen and click XPS Card Printer Uninstall.

Click Yes when prompted to allow the program to change your computer.

• The XPS Card Printer Uninstall dialog box displays. If the printer is connected through USB, ensure the cable is connected to the PC. You can continue with the uninstall if the printer connects to a network via Ethernet. Click OK to continue. 
• 
• The XPS Card Printer Uninstall dialogue box warns that no printer activity occurs while the driver files are removed. Click OK to continue.

• The XPS Card Printer Uninstall dialog box displays a message that the Card Printer Driver is uninstalled. Unplug the USB cable, if connected. Click OK.

• Restart your PC following the uninstall. Click Yes to restart. Click No to restart the PC at a later time.

The Card Printer Driver requires a USB printer to be plugged in before starting the driver uninstall process. The printer then must be unplugged at the end of the uninstall. The Card Printer Driver uninstall program also requires the PC to be restarted after the uninstall completes.

If the USB printer is unplugged or not in the Ready state before running the uninstall, the USB driver may not install the next time you attempt to install the same printer to the PC. Refer to “Reinstall the XPS USB Card Printer Driver” on page 131 for information about how to remove any driver files that were not removed during the uninstall process.

If you’d like a video, please check out our driver and installation issues for the entrust range. This video will take you step by step on how to uninstall your drivers from your computer and help you if you’re struggling to uninstall them. 

Install your card printer.

Once you have uninstalled all drivers and deleted all card printers off your computer, you can install the new card printer on your laptop. 

Please make sure that you have the correct software version that is compatible with your card printer. 

If you need help uninstalling and reinstalling your new card printer, it may be a software version issue. Please contact us if you’re struggling with this; we can help send you the correct version compatible with your card printer. 

You may encounter issues such as printing errors, communication problems, or software crashes without compatibility.

We can better assist you when you’re using software designed to work with your card printer. 

Conclusion

Navigating the world of card printer software and drivers can be daunting, often leading to frustration and confusion. However, you don't have to face these challenges alone. Card Monster provides the support and expertise to conquer your card printer issues.

At Card Monster, we understand the importance of seamless card printing operations. We recognise that incompatible or outdated software can cause significant disruptions and hinder workflow. That's why we're committed to relieving the stress associated with card printer drivers and ensuring your card printer functions smoothly.

Our dedicated team is equipped to assist you with all your card printer needs, from driver updates to troubleshooting and beyond. We're here to help you achieve quick and efficient printing runs, allowing you to focus on what matters most—getting your cards printed accurately and without issues.

With Card Monster by your side, you can confidently tackle any card printer challenge that comes your way. Say goodbye to headaches and confusion, and say hello to hassle-free card printing. We're here to make your card printing experience as smooth and productive as possible.

Contact us for any issues you may be having with your card printers, or check out our support videos on YouTube.